Effective Date: September 20, 2026
At AgriOne, we respect your privacy and protect your personal and commercial data. This Privacy Policy explains how AgriOne collects, uses, and safeguards your information when you purchase our products, visit this website, or interact with our sales and agronomy teams. This website does not process orders or payments: orders are placed and confirmed through WhatsApp, telephone or email, or through an AgriOne dealer.
We collect information directly from you and automatically when you visit this website.
Information you provide directly:
Identity and contact details: Name, business name, email address, telephone and WhatsApp number, and the billing or farm delivery address you give us.
Order and account records: Your order history, quotations and invoices, and, for dealership or credit accounts only, the bank and trade references you provide when opening that account. We do not collect card details on this website.
Agricultural and operational profiles: Farm size, crop types, soil data, input usage records, and equipment specifications provided for technical consultations.
Regulatory and licensing data: Dealer licences, business registration and tax identification numbers where these are required for the supply of controlled agricultural inputs.
Information collected automatically:
Device and technical data: IP address, browser type, operating system, and approximate location when you visit this website.
Usage metrics: Page views and downloads of product fact sheets and specification sheets.
We process your data for clear commercial, operational, and legal reasons:
Order fulfillment: To confirm orders placed on WhatsApp, by telephone or by email, deliver agricultural inputs to your location, and manage supply chain logistics.
Agronomic support: To provide customized product recommendations, application schedules, and crop management advice.
Account management and credit: To assess credit limits for wholesale distributors and manage commercial accounts.
Regulatory compliance: To maintain mandatory records for chemical distribution, product traceability, and tax reporting.
Security and fraud prevention: To verify customer identity and prevent fraudulent orders.
We process your data under the following legal frameworks:
Contractual performance: To deliver purchased products and fulfill commercial agreements.
Legal obligations: To comply with national agricultural, trade, and chemical regulatory frameworks.
Legitimate interests: To improve product formulations, secure our supply networks, and prevent fraud.
Explicit consent: To send product updates, technical advisories, and promotional offers.
AgriOne does not sell your personal data. We share information only with:
Logistics and freight partners to execute physical deliveries to your farm or facility.
Banks and financial institutions for invoicing, payment settlement and credit verification.
Regulatory bodies and law enforcement when required by agricultural or commercial law.
Cloud and enterprise software providers that host our inventory and management systems.
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. Transaction and regulatory records are kept for the minimum period required by local tax and agricultural regulations. When data is no longer required, we securely delete or anonymize it.
You maintain clear rights regarding your data:
Access your personal data held by AgriOne.
Request corrections to inaccurate or incomplete business and contact records.
Request deletion of your data when retention is not required by regulatory or legal mandates.
Object to direct marketing communications at any time.
To exercise your rights, contact us at info@agrione.lk.
We apply enterprise-grade technical and organizational measures to secure your data. These include encrypted data transmissions, role-based access restrictions for internal staff, and regular security assessments of our digital systems.
